Frequently Asked Questions

Tree work can be hazardous, especially around roofs, power lines, fences and neighbouring properties. Qualified arborists are trained in safe climbing and cutting techniques, know how to identify disease and structural weaknesses, and use specialist equipment to manage risk. This helps reduce the chance of injury or property damage and supports the long‑term health of your trees.

Smith Tree Solutions can remove trees of almost any size, including palms and large, mature trees. Typical reasons for removal include:

- Trees that are dead, dying or structurally unsound
- Trees that are too close to buildings, driveways, sheds or pools
- Trees that have been storm‑damaged or are leaning dangerously

The team assesses the site, plans the safest method, and removes timber and debris as agreed, leaving your property tidy.

Yes. In many cases, appropriate pruning is a practical alternative to full removal. Common pruning services include:

- Crown lifting to increase clearance over driveways, roofs or walkways
- Crown thinning to reduce weight, improve air flow and lower wind resistance
- Selective branch removal and shaping to improve structure and appearance

Work is carried out to support tree health and safety, rather than just cutting back at random points.

Yes. As qualified arborists, the team can assess overall tree health, structural stability, pest or disease issues and likely future risks. You receive practical recommendations, which may include pruning, cabling, staged removal, or ongoing maintenance, so you can make informed decisions about your property.

Yes. Cleanup is a standard part of the service. Depending on what you prefer, the team can:

- Remove logs, branches and green waste from site
- Chip branches and leave mulch on your property for reuse
- Grind stumps and backfill the area to leave a more even surface

The aim is to leave your yard neat, safe and ready for your next project.

In addition to tree removal, pruning, stump grinding and mulching, Smith Tree Solutions can assist with:

- Wood chipping and green waste management
- General tree tidy‑ups and routine maintenance
- Block clears and larger site preparation
- Tree assessments for safety or pre‑purchase checks
- Support for insurance and storm‑related work

If you are unsure whether a particular task is covered, you can contact the team and describe your situation.

Yes. Emergency tree work is available for situations where fallen or unstable trees pose an immediate risk to people, buildings, fences or access routes. The team can assist with making the area safe, carrying out necessary removals, and providing information for insurance claims where required.

Simple steps that often help include:

Keeping driveways or access ways clear of vehicles where possible
Securing pets and informing family or neighbours that work is scheduled
Pointing out underground services (such as irrigation) or concerns during the initial site walk‑through
The crew will then outline how the work will proceed and any further precautions needed.